

The Citizen CL-E331 (CLE331XEBXXX) is a compact 4-inch desktop label printer for thermal-transfer and direct-thermal printing at 300 dpi and up to 150 mm/s (6 ips). It takes 5" (127 mm) label rolls up to 118 mm wide plus full-size 300 m ribbons, speaks Zebra ZPL II and Datamax with automatic Cross-Emulation™ and connects via USB 2.0, RS-232 and 10/100 Ethernet as standard. Supplied with AC adapter, EU power cord and USB cable – ready to print.
📦 What's in the box – CLE331XEBXXX
- ✅ Citizen CL-E331 label printer – 300 dpi, USB, RS-232, Ethernet, tear-off
- ✅ Power supply – external AC adapter, 100–240 V AC, ENERGY STAR compliant
- ✅ Power cord – EU plug (Schuko)
- ✅ USB cable – connect and print straight away
- ✅ Media shaft with media guide – holds label rolls up to 5" (127 mm) on 1"–1.5" cores
- ✅ 2 ribbon shafts + ribbon take-up core – for full-size 300 m ribbons on 1" cores
- ✅ CD-ROM with drivers & software – Windows driver and utilities; latest versions are a free download
- ✅ Quick start guide and safety instructions
- ❌ Thermal-transfer ribbon – NOT included – needed only for thermal-transfer labels – direct-thermal labels print without a ribbon
- ❌ Labels – NOT included – choose labels to suit your application (see compatible labels below)
- ❌ Ethernet (LAN) cable – NOT included – use any standard RJ45 patch cable
✅ Ready to print: AC adapter, power cord and USB cable are in the box – you only need labels and, for thermal-transfer printing, a ribbon.
💡 Useful extras: 300 m ribbons with the ink on the OUTSIDE, e.g. Citizen 3330110 (wax, 110 mm × 300 m); a spare AC adapter (Citizen PWT20035-0).
Key Features
- Thermal transfer and direct thermal at 300 dpi – up to 150 mm/s (6 ips), max. print width 104 mm
- 5" (127 mm) label rolls on 1"–1.5" cores, media 25–118 mm wide – large capacity in a small footprint
- Full-size 300 m ribbons on a standard 1" core (ink side out) – wax, wax/resin or resin for durable labels
- Hi-Lift™ clamshell with ClickClose™ closure: drop-in media loading and a fully adjustable gap / black-mark sensor
- Triple interface as standard – USB 2.0, RS-232 and 10/100 Ethernet with Citizen LinkServer™ web management
- Cross-Emulation™ auto-switches between Zebra ZPL II and Datamax DMX, plus EPL2 and CBI™ BASIC – a drop-in replacement for existing printers
- Tear-off bar as standard
- Tool-free print head and platen roller replacement; 16 MB Flash / 32 MB SDRAM; ENERGY STAR® power supply
Ideal Applications
- Manufacturing – rating plates, product and component labels
- Healthcare and laboratories – specimen and test-tube labels
- Logistics, warehousing and courier labels
- Retail – asset labels, EAN barcodes and shelf labels
- Chemical and GHS labels on durable synthetic media
All CL-E300 Series Versions
The highlighted row is the version you are currently viewing.
| Part Number | Model | Print method | Resolution | Interfaces | Colour | Media handling | |
|---|---|---|---|---|---|---|---|
| CLE300XEBXXX | CL-E300 | Direct thermal | 203 dpi | USB, RS-232, Ethernet | Black | Tear-off | View product |
| CLE300XEWXXX | CL-E300 | Direct thermal | 203 dpi | USB, RS-232, Ethernet | White | Tear-off | View product |
| CLE300XEBXCX | CL-E300 | Direct thermal | 203 dpi | USB, RS-232, Ethernet | Black | Cutter | View product |
| CLE300XEBXSX | CL-E300 | Direct thermal | 203 dpi | USB, RS-232, Ethernet | Black | Economy cutter | View product |
| CLE300EXXEBNXX | CL-E300EX | Direct thermal | 203 dpi | USB + free slot | Black | Tear-off | View product |
| CLE300EXXEBTXX | CL-E300EX | Direct thermal | 203 dpi | USB + Bluetooth | Black | Tear-off | View product |
| CLE303XEBXXX | CL-E303 | Direct thermal | 300 dpi | USB, RS-232, Ethernet | Black | Tear-off | View product |
| CLE303XEBXSX | CL-E303 | Direct thermal | 300 dpi | USB, RS-232, Ethernet | Black | Economy cutter | View product |
| CLE321XEBXXX | CL-E321 | Thermal transfer | 203 dpi | USB, RS-232, Ethernet | Black | Tear-off | View product |
| CLE321XEWXXX | CL-E321 | Thermal transfer | 203 dpi | USB, RS-232, Ethernet | White | Tear-off | View product |
| CLE321XEBXCX | CL-E321 | Thermal transfer | 203 dpi | USB, RS-232, Ethernet | Black | Cutter | View product |
| CLE321EXXEBTXX | CL-E321EX | Thermal transfer | 203 dpi | USB + Bluetooth | Black | Tear-off | View product |
| CLE331XEBXXX (this version) | CL-E331 | Thermal transfer | 300 dpi | USB, RS-232, Ethernet | Black | Tear-off | Viewing |
| CLE331XEWXXX | CL-E331 | Thermal transfer | 300 dpi | USB, RS-232, Ethernet | White | Tear-off | View product |
| CLE331XEBXCX | CL-E331 | Thermal transfer | 300 dpi | USB, RS-232, Ethernet | Black | Cutter | View product |
Technical Specifications
| Part Number | CLE331XEBXXX |
|---|---|
| Model | Citizen CL-E331 (CL-E300 Series) |
| Printer Type | 4-inch desktop thermal transfer label printer |
| Print Method | Thermal transfer and direct thermal |
| Resolution | 300 dpi (11.8 dots/mm) |
| Print Speed | Up to 150 mm/s (6 ips) |
| Max Print Width | 104 mm (4.1") |
| Max Print Length | 1,625 mm (64") |
| Media Width | 25–118 mm (1"–4.65") |
| Media Thickness | 0.0635–0.19 mm |
| Roll Diameter | Up to 127 mm (5") outside diameter |
| Core Size | 25.4–38.1 mm (1"–1.5") |
| Media Types | Die-cut labels, continuous media and tags – paper and synthetic thermal-transfer media or direct-thermal media |
| Sensors | Fully adjustable transmissive gap and reflective black-mark sensor, notch |
| Ribbon | Max. 300 m on 1" (25.4 mm) core, max. OD 60 mm; ink side OUT; wax, wax/resin or resin; ribbon at least 5 mm wider than the media recommended |
| Interfaces | USB 2.0, RS-232C serial, 10/100 Ethernet (Citizen LinkServer™ web management) |
| Wireless | None |
| Memory | 16 MB Flash (4 MB user area), 32 MB SDRAM (4 MB user area) |
| Printer Languages | Cross-Emulation™ (automatic Zebra® ZPL II® / Datamax® DMX switching), Eltron® EPL2®, CBI™ BASIC interpreter |
| Display | No LCD – 1 feed button, power and status LEDs |
| Media Options | Tear-off (cutter and peeler are separate factory models) |
| Drivers & Software | Windows driver and utilities on CD-ROM (latest versions as free download); Citizen LinkServer™ web management |
| Power Supply | External AC adapter (ENERGY STAR): 100–240 V AC (90–264 V), 50–60 Hz; approx. 60 W typical when printing, <0.15 W no-load |
| Dimensions (W × D × H) | 178 × 266 × 173 mm |
| Weight | 2.6 kg; AC adapter 0.36 kg |
| Color | Black |
| Certifications | CE, TÜV, UL, FCC, VCCI; ENERGY STAR |
| Warranty | Printer 2 years; print head 50 km or 6 months |
| In the Box | Citizen CL-E331 printer (300 dpi, USB + RS-232 + Ethernet, tear-off), external AC adapter, power cord (EU plug), USB cable, media shaft with media shaft guide, 2 ribbon shafts, ribbon take-up core, CD-ROM (drivers/utilities), quick start guide and safety instructions – ribbon and labels NOT included |
Need a different resolution, interface, colour or a cutter? All CL-E300 Series versions are listed above. Compare other models in our Desktop Label Printers collection or contact our team for volume pricing.
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