

The Epson ColorWorks C4000 C31CK03102BK (CW-C4000e) is a compact desktop colour label printer for small and medium businesses that want professional full-colour labels on demand. It prints at up to 1200 × 1200 dpi with UltraChrome DL pigment inks, reaches 100 mm/s and handles media 25.4–112 mm wide on 4-inch rolls or fanfold. This version uses gloss black ink (BK) – the best match for glossy paper and film labels. A built-in auto-cutter, USB, Gigabit Ethernet and ZPL II emulation come as standard – and everything you need to start printing is in the box.
📦 What's in the box – C31CK03102BK
- ✅ Epson ColorWorks C4000 colour label printer – auto-cutter, gloss black (BK)
- ✅ AC adapter + power cord – external 100–240 V power supply, ready to plug in
- ✅ USB cable – to connect the printer to your PC; for the network use any standard RJ45 patch cable
- ✅ Starter ink cartridges (4) – cyan, magenta, yellow + gloss black (BK) – UltraChrome DL pigment ink
- ✅ Maintenance box – SJMB4000 (C33S021601) – collects waste ink; a spare is listed below
- ✅ Sample label roll – to get you started – order production labels from the compatible labels below
- ✅ Paper tray – catches cut labels at the front
- ✅ Instruction sheet / quick-start guide – drivers, utilities and manuals are a free download from Epson
- ❌ Wi-Fi dongle – NOT included – optional OT-WL06 dongle for wireless printing (see accessories)
💡 Useful extras: the Epson OT-WL06 (C32C891323) Wi-Fi dongle for wireless printing; a replacement auto-cutter unit (Epson C32C882201); a spare maintenance box (Epson C33S021601); Epson CoverPlus service extension (CP03RTBSCK03).
Key Features
- 1200 × 1200 dpi in four colours – PrecisionCore print head with variable droplet sizes; ICC profiles and spot-colour matching for brand colours
- Compact desktop footprint – just 310 × 283 × 285 mm and 13 kg
- Up to 100 mm/s at 300 × 600 dpi
- Pigment inks – four individual 50 ml UltraChrome DL cartridges: fast-drying, smudge-, water- and fade-resistant; replace only the colour that runs out
- Flexible media – matte and gloss paper, synthetic and film labels, wristbands; die-cut, continuous and black-mark media on rolls up to 101.6 mm (4") or fanfold from the rear
- Auto-cutter included – and replaceable by the user without an engineer visit
- Easy integration – ZPL II emulation and ESC/Label, drivers for Windows, macOS and Linux, SAP support, SDKs for iOS and Android; optional Wi-Fi dongle
- Simple operation – 2.7-inch colour LCD with keypad and a web interface for remote management
- Gloss black ink (BK) – deep, rich blacks on glossy paper and gloss film labels; the black ink type cannot be switched later, so choose the version that suits your media
Ideal Applications
- Food, bakery, deli and beverage labels
- Product, private-label and promotional labels in short runs
- Retail shelf-edge and price labels
- Visitor badges, ID cards and event labels
- Colour-coded labels and wristbands in healthcare and laboratories
- GHS chemical labels in small volumes
All ColorWorks C4000 Versions
The highlighted row is the version you are currently viewing.
| Part Number | Model | Black ink | |
|---|---|---|---|
| C31CK03102BK (this version) | CW-C4000e | Gloss black (bk) | Viewing |
| C31CK03102MK | CW-C4000e | Matte black (mk) | View product |
Technical Specifications
| Part Number | C31CK03102BK |
|---|---|
| Model | Epson ColorWorks CW-C4000e (gloss black (BK) ink version) |
| Printer Type | Compact desktop colour label printer |
| Print Technology | Serial colour inkjet – PrecisionCore TFP print head (permanent), variable droplet size |
| Ink | Epson UltraChrome DL pigment ink, 4 individual 50 ml SJIC42P cartridges: cyan, magenta, yellow + gloss black (BK) |
| Resolution | Up to 1200 × 1200 dpi (1200 × 600, 600 × 600 and 300 × 600 dpi modes) |
| Print Speed | Up to 100 mm/s (300 × 600 dpi) |
| Max Print Width | Up to 108 mm (4.25") |
| Media Width | 25.4–112 mm (roll); 50.8–112 mm (fanfold) |
| Media Thickness | 0.084–0.229 mm |
| Label Length | 8–406.4 mm |
| Roll Diameter | Max. 101.6 mm (4") outer diameter |
| Core Size | 44–57 mm (1.75–2.25") |
| Media Types | Plain, matte and gloss paper, synthetic labels, gloss film, wristbands; die-cut, continuous and black-mark labels; internal roll, rear fanfold or external unwinder |
| Sensors | Gap, black mark, media cut |
| Media Options | Built-in auto-cutter (user-replaceable, C32C882201) |
| Interfaces | USB 2.0 (type B), USB host (type A), Ethernet 10/100/1000BASE-T |
| Wireless | None as standard – optional Wi-Fi dongle OT-WL06 (C32C891323) |
| Printer Languages | ESC/Label, ZPL II emulation (with extensions) |
| Display | 2.7-inch colour LCD, 9-key pad, power / status / pause LEDs, beeper |
| Drivers & Software | Drivers for Windows, macOS and Linux; SAP support; SDKs for iOS and Android; web interface |
| Power Supply | External AC adapter (included), 100–240 V AC, 50–60 Hz; approx. 28.2 W printing, 2.6 W standby |
| Dimensions (W × D × H) | 310 × 283 × 285 mm |
| Weight | 13 kg |
| Operating Temperature | 5–35 °C, 20–80% RH (non-condensing) |
| Storage Temperature | −20 to +60 °C, 5–85% RH |
| Warranty | 12 months (optional Epson CoverPlus extensions) |
| In the Box | Epson ColorWorks CW-C4000e printer (gloss black (BK) ink version, built-in auto-cutter), AC adapter + AC power cord, USB cable, 4 starter ink cartridges SJIC42P (cyan, magenta, yellow + gloss black (BK)), maintenance box SJMB4000 (C33S021601), sample label roll, paper tray, start-here guide – optional Wi-Fi dongle not included |
Choose gloss black ink for glossy media or matte black ink for matte paper and synthetic labels – both versions are listed above. Compare other models in our Colour Label Printers collection or contact our team for volume pricing.
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